Foreign customers

If you live outside Germany, Sweden or Denmark (where our shipping fee is free) and would like to place an order please note that we only ship within Europe. Furthermore, you must pay by credit card - we accept Visa and Mastercard.

The shipping fee for orders to be sent outside the above mentioned countries are as follows:
Austria Euro 29
France Euro 36
Belgium Euro 29
Netherlands Euro 29
United Kingdom Euro 29
Finland, including Åland Euro 18
Norway Euro 18
Switzerland Euro 36
Italy Euro 36
other countries in Europe Euro 36

The shipment will be made by DPD to a parcelshop near your adress. A notification will be send by sms when you can collect the parcel. Note that the shipping fee does not apply to children's beds. If you would like to buy children's beds, please contact us first at kundenservice@blaueelefant.de.
The delivery time is between 2 and 5 workingdays. 

If you live in a country outside of EU your order will be excluded VAT before charging your credit card. Please also note that you then must pay VAT and clearance directly to the distributer. 

Questions can be mailed to: kundenservice@blaueelefant.de.

Instructions for making an order:

After choosing the products you go to "Kasse" and there you click on the grey bottom with the text "Kunde - Ausland oder Firma". When clicking on this bottom you come to a second checkout which has been made for our foreign customer.

Here you put in your name and address. In the place for "Land" you choose the country where the shipment will be send

Payment will be by card (Visa/Mastercard).

You approve "Geschäftsbedingungen"

Approve the order by clicking on the bottom "ZAHLUNGSPFLICHTIG BESTELLEN". Thereafter you will be send to our payment provider for registration of your credit card details.

Finally, we will email you an order confirmation specifying all the details of your order.